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Achieve and Exceed Your Business Targets through Team Coaching

Whether in good times or bad, companies want to achieve breakthroughs in their business results. However, here are some challenges business leaders face when they want to achieve exponential improvements:

1. While everyone knows that we should all work as a team to support the sales department to boost sales, not everyone knows how best to synergize with one another
2. While we know that we need to develop better leaders to lead the organization to achieve better outcomes, somehow, the development of leaders is not aligned with business and strategy development
3. While we may have a compelling “why” to achieve our shared goals, we still need to improve our sharing, communicating and coordinating to unleash our untapped potential

This 1-day program utilizes the most up-to-date team coaching methodologies to provide a well-rounded view on how you can get the most results from you and your team. We offer a rare blend of Diagnostics, Development & Delivery to accelerate business and team performance

Objective

After the end of this workshop, participants will be able to：

• Optimise business, organization and team performance through team coaching
• Enhance team effectiveness through establishing of team goals, norms and expectations
• Align team’s leadership’s potential with the organization’s goals

Outline

What are the key challenges you face when you develop your new customers? What questions must be addressed?

• Head of Sales’ Presentation: Outlook for the year and opportunities for growth

Team Goal Setting

• What goals or outcomes do we want to achieve as a Team?
• Setting SMART goals
  • Relevance: What is the End Result/ Objectives/ Outcomes do we want to achieve with our goal(s). Or why do we set this goal? What happens when we achieve it/ them? Why is that important to us? Why is this goal Required? What happens if it’s not achieved?
  • Achievable: How to make your goals achievable? What will be your action steps? What challenges do we need to overcome?
  • Measurable: How do we measure success or improvements? (Quantifiable, Observable or Palpable)
  • Milestones for Time-frame: What are the milestones? What happens if you are lagging?
  • Specific outcomes: What does your outcome specifically look like?

Team Goal Action

• Sales team SMART goal setting, discussion and sharing, and finally identify common goals that everyone agrees on

To attain the common goals, each team member shall commit to:

• What roles each person will play
• What efforts each person will make
• What kinds of support each person will need

Team-Leader and Team-Team Contracting

• How does each team member intend to contribute to the team’s goals? What support would they need from their team members?
• Team coaching : Team-Leader Role Contracting
  • What the leader can contribute and request from the team
  • What the team can contribute and request from the leader, and from one another
  • Holding the leader and the team accountable to mutual expectations

Reflection and Dialogue

• Group discussion ““What realizations do I have today?”
• Sharing of insights and reflections

Who should attend

Senior Executives, Managers and leaders

Methodology

This workshop includes a series of vivid participatory explanations, description and interpretation of user-friendly methods, training and case studies. The participants will receive lecture material for a future reference. During the lectures there will be a reasonable period of time arranged for panel discussions. This course enables you to immediately use the gained knowledge at work.

Profile of C.J. Ng

Certified Shared Leadership Team Coach | PCC, ICF | Masteries Practitioner, IAC | Certified Six Thinking Hats facilitator | Certified Scrum Master

C.J. is the world-class facilitator and coach who has helped international companies' management teams achieve quantum business improvements through team coaching and facilitation. Before being a coach and facilitator, c.j. was Asia Marketing Manager for a Fortune 500 logistics company and Corporate Training Director for Switzerland's largest media group. His diverse experience in different functional roles from sales and marketing to human resources to senior management, as well in different corporate cultures allows him to provide otherwise hidden insights to his clients.
Over the years, c.j. has been sought after by a multitude of prominent companies, a testament to his expertise and effectiveness. His clients include Aptiv, Schaeffler, CCL, voestalpine, Graco, Klasmann Deilmann, Novus International, Buhler, HP, Honeywell, Wacker, Sabic, Air Liquide, Philips Lighting, Saint Gobain, Lenze, Heraeus, Boston Scientific, InterContinental Hotels Group, Starwood, and many more.
c.j. is a bilingual business advisor in English and Mandarin, and has conducted Mandarin facilitation, coaching and consulting projects for audiences in the Asia Pacific region. He is a knowledge partner, moderator and host for the HRD Summit organised by Messe Frankfurt since 2016.

C.K. has a 2nd Upper Honours in Management from the University of London, and a Post Graduate Diploma in Computing from De Montfort University. He is a certified Masteries Practitioner with the International Association of Coaches (IAC), an Professional Certified Coach (PCC) with International Coaching Federation (ICF), a Certified Shared Leadership Team Coach, a Certified Speaking Professional (CSP), and is accredited in various assessment tools such as OD-Tools Trait Map and Motivation Questionnaire, the Cultural Navigator, TTI DISC, Belbin Team Roles etc.. In 2021, c.j. co-authored the Sales Map sales proficiency assessment tool with OD-Tools.

C.J. is the author of “Winning the B2B Sale in China” and “Data Driven Sales Leadership”.