The concept of Lean Management is a quantum leap in the advancement of organizational efficiency. The results include process improvement, better utilization of resources which are in alignment with organizational vision and objectives, better cost management, and enhanced productivity and competitiveness. The pace and complexity of competition due to such common themes as globalization, Information Technology and Internet revolution is so relentless – and will become even more so – that organization finds it tough to maintain its edge without sustained and continuous improvement effort.

USP: identify the obvious and hidden wastes and take steps to reduce or eliminate them

Objective

• Understand the concepts and implementation of Lean Organization, and using Lean to improve processes
• Have sound knowledge on Poka Yoke (mistake proofing)
• Enhance awareness of wastes reduction
• Play constructive roles in supporting improvement
• Link productivity to wastes in the organization
• Improve current processes to a more optimum level
• Achieve practical connection between Vision and Reality

Outline

1. Introduction to Lean
    - What is Lean Concept?
    - 3 key Pillars of Lean
    - Benefits of Being Lean
    - Types of wastes

2. Organizational “Wastes” and How they hinder productivity
    - Relationship between waste and productivity
    - Enhancing productivity with Lean concept
    - Requirements for implementation
    - Case Study

3. Your Value Stream: Processes revisit
    - Definition of value-add activities, tasks, and jobs
    - Examples of processes that are wasteful
    - Workshop on the depth of each wasteful activity
    - Your processes revisit: critique and commentary
    - Workshop: What new/revised processes are necessary?

4. Lean Tool: Mistake Proofing
    - Introduction and picture/video comments
    - Examples of mistake proofing devices
    - The levels of effectiveness
    - Case discussion

5. Summary
    - Identify wastes in your area
    - Key Tools
    - Compile results and/or key learning

Who should attend

This program targets managers, officers, executives, and operatives personnel from all industries and those who wish to improve their understanding and skills in relation to the application of lean management leading to process and productivity improvement.

Methodology

The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the techniques that been taught and practice them to self-develop their level of skills.

Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. The active learning activities may include:
• Hands-on exercises
• Group discussions
• Case studies
• Interactive storytelling
• Commentary on other companies / industries
• Video presentation

Andrew Cheah's Profile

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, Procurement & Inventory Management, negotiation, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), and has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, Hong Kong, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award (1999) presented by the 2-time Malaysian Prime Minister, Tun Dr. Mahathir. The award is for productivity enhancement through many areas such as continuous improvement, cost and waste reduction.

In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has certifications in: Blue Ocean Leadership Masterclass, Leading Dimensions Profiling (LDP), REACH Profiling, and ISO9000 assessor. His experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).